Delivery Unless otherwise stated will be carried out by FedEx on a next working day service. Small items may be despatched via Royal Mail first class post.
If you wish to receive Tracking data for your parcel, please telephone us on 01444 23 30 30.
You also have the option to collect your order in person from our premises during business hours, Monday to Friday at Unit 6 Avocet Trading Estate, Victoria Gardens, Burgess Hill, RH15 9NH.
Please let us know in advance if you wish to use this option so we have your order ready for you.
Items will normally be dispatched within two working days of the order being placed.
In the event of a lost parcel, TSProfessional SOUND + LIGHT will be prepared to produce evidence that the item was dispatched but make no guarantees on how long the matter may take to resolve.
Where your order is consigned in more than one parcel it is important that you check immediately with the delivery personnel the reason for any lost packages and when they will be delivered. Then please inform us immediately by telephone so we can ensure the lost packages are delivered as soon as possible.